Owlfy for Billing & Records Specialists
2.5-Month Average Claim Processing Delay
Claim processing delays average 2.5 months, and 77% of providers say collection takes more than a month. A meaningful part of that delay traces back to records that are scanned but not actually searchable — a stack of charts that has to be opened page by page to answer a single billing question.
Owlfy turns that stack into searchable, filed records in one pass, entirely on-device — worth underscoring in an industry that pays the highest price for data breaches, where nothing about a patient record should need to leave the building just to become searchable.
Key Metric
2.5-Month Average Claim Processing Delay
A Day in This Role
A billing or records specialist's day usually starts with a stack of scanned charts that need to become searchable, filed records — entirely on-device, since patient data shouldn't be uploaded anywhere to get processed. Owlfy handles that conversion across the whole stack at once.
Once the records are searchable, billing questions that used to mean pulling a physical or scanned chart get answered directly — searching across every document in a patient's file instead of opening each one to check.
Real-Life Ways Billing & Records Teams Use Owlfy
Converting scanned charts into a searchable record set, instead of leaving them as flat, unsearchable scans.
Answering a billing question by searching across every document in a patient's file, instead of opening each one.
Redacting sensitive patient details before a record is shared externally, in one instruction rather than page by page.
"Automated Processing"
Features This Role Uses
This role's day runs on the ability to search a chart-heavy record folder by topic rather than by filename. That local-first processing is also how records stay local and private throughout — worth reading in full given the stakes of this data. Insurance teams handle a closely related record type — see how insurance teams handle the same kind of record.
Who This Is For
This page is built for medical billing and records specialists handling charts, superbills, EOBs, prior authorizations, and release-of-information requests under patient-record confidentiality obligations, on a per-encounter plus claim-cycle cadence — scanning the record, running OCR, indexing it, redacting what needs it, and releasing what's requested.
See it in action.
Try Owlfy today and experience the difference.